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I cannot say enough about your sales rep, Peter Ciamacco. He is great to deal with. Always quick with a reply, keeps me up to date when he is waiting to hear from someone and is just all around so friendly. He is knowledgeable in his products and if he doesn't have an answer, is quick to find one. I look forward to speaking with Peter every time I contact Radwell. You are very lucky to have such a great employee. Thank you for the great service Peter! Tammy Kilpatrick Source Atlantic
Tammy, NB - 11/7/2016
Very efficient and quick service.
Matthew, Peterborough - 11/16/2016
Lynn always has our quotes back in a timely manner. I can tell she really cares about what she does and who she represents.
JAKE, OH, United States - 9/28/2016
CAR, QC - 9/23/2016
Keep up the good work guy's
TANA - 12/12/2016
The services you provide and your customer service have been very helpful to us with maintaining our parts inventory. It is critical to our system. Your company representative, Keith, has helped in doing so. Thank you
STEVE, CT, United States - 9/30/2016
Great service offered by Enrico.
Ray, Kent - 11/3/2016
I just had a very positive customer service experience with Cameron, attention to detail, courteous, knowledgeable, and willingness to assist was very professional and pleasant. Great job.
Lorraine, ON - 9/21/2016
However I must say a big thank you and well done to James. We needed a Siemens part urgently. Phoned Radwell about 9.15am today ( Nov 15th ), spoke with James who confirmed you had 2 in stock. I immediately raised a purchase order, e-mailed it to James and also asking him to organise a taxi to deliver the item to West Sussex. Item arrived just before 2 pm and is now being fitted. In all, about 5 hours from initial contact to installation. First class service from James and Radwell.
Malcom, W. Sussex - 11/15/2016
I explained to my salesperson what the cost of a new replacement part was and the cost of repair had to be not more than 50% of the new price. Radwells pricing made the cost of repair justifiable. I appreciate how my repair representative worked with me to make the part repairable. These Wonderware HMIs are obsolete so this will help me to extend the service life of the HMIs.
KEN, OH, United States - 11/10/2016
Thanks for your support.
Mohammed, Saudi Arabia - 11/9/2016
DAVE, NS - 10/13/2016
So far my experience with Radwell has been very positive. Keep up with the good work!
Anthony, Norway - 11/15/2016
Keep it up!!
PATRICK, FL, United States - 9/27/2016
thanks, proper response at right time. keep well
Shaji, UAE - 11/16/2016
Overall very good service!
JAMES, MO, United States - 11/2/2016
Your Sales and office staff are very helpful and punctual. I have been using your company for a few years, and always refer people to your company. My first interaction with your company was with Frank B. I still call him occasionally. He's always available and gets me answers quickly. Ditto for Mike (my current sales rep) great company and great employees willing to help with any problems. Thank You
BILL, FL, United States - 10/18/2016
My online sales rep is an excellent customer service rep ..Rachael is great.. Very prompt email responses... kudos to her.
THEODORE, FL, United States - 10/4/2016
Keep up the great work!!
Mike, Nova Scotia - 10/3/2016
it was a great first experience and my quote was email to me in 30 min. great job!
Chris, NS Canada - 9/28/2016
CARL, QC - 1/5/2017
Quick response! Many thanks Louise!
Joanne, Mansfield UK - 11/24/2016
I really enjoy sourcing and buying from Radwell UK. Items are of good quality and at the same time pricing is good too. Keep it up Radwell.
Benjamin, Nigeria - 10/25/2016
They do a great job !!
Kendra, AB - 10/19/2016
Keep up the great service.
FAUSTO, FL, United States - 9/22/2016
Stay the Course! Excellent scores on the Radwell customer survey.
DAVE , DE, United States - 1/18/2017
Radwell is very helpful and Becky reached out to the supplier to make sure the product was still available and had correct pricing for us. I will be using your company again. Thanks to her customer service and willingness to help.
CINDY, MD, United States - 11/11/2016
Great customer service.
Paul, SK - 11/1/2016
Keep up the great work. Fast, accurate details and low prices. Thank you.
Andy, Essex - 11/22/2016
We very much appreciate the opportunity to work with your reputable company. We know of your great qualities, goods and services, including price and accuracy (inquiry / offer / supply) is absolutely the main criteria for us. We look forward to working with your company.
Josef, Czech Republic - 10/12/2016
You do a great job!
DARLA, OK, United States - 12/7/2016
The only company I get a positive response from treated as a priority with full support especially by Carly Much appreciated
Mohammad, Pakistan - 11/22/2016
Thanks for a good Company relationship.
Erick, Saudi Arabia - 11/3/2016
Nice job!
LUIS, WA, United States - 10/19/2016
I am very pleased with the service we receive from Radwell and appreciate your willingness to assist us with items not available on your website. Cameron continues to provide us with excellent service!
ANGEL, ON - 10/12/2016
Keep doing what you do, providing an Excellent Service.
Robert, Sevenoaks - 10/18/2016
I was very impressed with the service that Nichole provided. The follow up personalized note that came in the mail after our first contact was especially appreciated and prompted me to contact Radwell when we decided to move forward with the repair/replacement. Excellent.
Tom, ON - 11/7/2016
We appreciate the quick response. We will be in touch with you in future.
E.C. Joymon, Dubai - 10/24/2016
Good Job.
Terry, France - 11/28/2016
I have a great outside rep. she is amazing.
FAYE, GA, United States - 10/14/2016
A pleasure to work with Radwell and Matt. Thank you for your services and responsiveness.
Vincent, France - 9/21/2016
A great resource and the clarity for product selection is stellar.
JOHN, FL, United States - 11/8/2016
I look forward to doing business in the future.
Shaun, Coventry - 11/3/2016
I was very impressed with Adam's quick reply and very competitive prices on our price request
Gerald, NS - 10/25/2016
Keep up the good work
Cathy, LIVERPOOL - 11/9/2016
Loved the prompt response and attention to our request for quote. Very much appreciated. I'll be sure to check out your web product catalogue on line. Thank you.
Ania, BC - 12/15/2016
Keep up the good work. With over 27 years of inside sales and customer service experience I can honestly state that Radwell CSR's are doing a fine job.
Terry, ON - 9/29/2016
Adam is always speedy with his reply's. Keep up the good work!
Maxine, ON - 11/15/2016
I could not ask for better service than I get with Joel.
Excellent Service.
Mike, Devon - 10/14/2016
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