On-site representative is very good. When I have repairs I call my area manager and he will either come or get someone to pick up my repairs.
JT, MD, United States - 2/3/2017
However I must say a big thank you and well done to James. We needed a Siemens part urgently. Phoned Radwell about 9.15am today ( Nov 15th ), spoke with James who confirmed you had 2 in stock. I immediately raised a purchase order, e-mailed it to James and also asking him to organise a taxi to deliver the item to West Sussex. Item arrived just before 2 pm and is now being fitted. In all, about 5 hours from initial contact to installation. First class service from James and Radwell.
Malcom, W. Sussex - 11/15/2016
Keep up the great service level
LISA, MI, United States - 3/7/2017