I cannot say enough about your sales rep, Peter Ciamacco. He is great to deal with. Always quick with a reply, keeps me up to date when he is waiting to hear from someone and is just all around so friendly. He is knowledgeable in his products and if he doesn't have an answer, is quick to find one. I look forward to speaking with Peter every time I contact Radwell. You are very lucky to have such a great employee. Thank you for the great service Peter! Tammy Kilpatrick Source Atlantic
Tammy, NB - 11/7/2016
However I must say a big thank you and well done to James. We needed a Siemens part urgently. Phoned Radwell about 9.15am today ( Nov 15th ), spoke with James who confirmed you had 2 in stock. I immediately raised a purchase order, e-mailed it to James and also asking him to organise a taxi to deliver the item to West Sussex. Item arrived just before 2 pm and is now being fitted. In all, about 5 hours from initial contact to installation. First class service from James and Radwell.
Malcom, W. Sussex - 11/15/2016
I explained to my salesperson what the cost of a new replacement part was and the cost of repair had to be not more than 50% of the new price. Radwells pricing made the cost of repair justifiable. I appreciate how my repair representative worked with me to make the part repairable. These Wonderware HMIs are obsolete so this will help me to extend the service life of the HMIs.
KEN, OH, United States - 11/10/2016